Luves - Digital Services
Development
Digital Marketing
Support & Maintenance
Reliable support and maintenance of your website are essential to ensuring consistent performance. Regular updates, bug fixes, and optimizations can keep your website running smoothly, provide visitors with a seamless experience, and help maintain your credibility.
As your business progresses, it becomes more important as your website evolve. With reliable support and maintenance, you can integrate new features and functionalities.
Regularly update and apply patches to software, applications, and systems to ensure they remain secure, compatible, and optimized.
Provide customers with timely support by answering their technical questions, troubleshooting issues, and providing solutions through multiple communication channels.
Continuously monitor your customers' systems, networks and applications to identify performance bottlenecks and proactively optimize them for efficient operations.
Both application support and application maintenance play a crucial role in ensuring the smooth long-term performance of a software app. Although these terms are often used interchangeably, they refer to different activities with different goals and different scopes of work. Application maintenance focuses on the regular activities required to ensure the stability and smooth operation of the app and adapt it to changing business needs. Troubleshooting, security and compliance monitoring, app scaling, and upgrades with new features are some examples of maintenance workflows. The main purpose of application support is to help end users use the app smoothly and to solve any problems that may arise. It includes troubleshooting, incident management, user training and UX improvement and aims to increase app user satisfaction.
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